Dandenong Ranges Music Council is bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act). The APPs are designed to protect the confidentiality of information and the privacy of individuals by regulating the way personal information is collected, used, disclosed and managed. Personal information is, generally speaking, information or an opinion relating to an identified, or reasonably identifiable, individual.
This policy explains the types of personal information that we may collect and hold, how that information is used and with whom the information is shared. It also sets out how you can contact us if you have any queries or concerns about this information.
Why do we collect personal information?
We collect personal information about our members, affiliated ensembles and music teachers and Board Members and other stakeholders who are involved in music education and performance, as well as clients, suppliers, contractors, job applicants and other contacts to understand and meet their needs, to conduct our activities and meet legal obligations.
What personal information do we collect?
The types of personal information we may collect include contact information (such as your name, address, email address, fax and telephone number), information about the organisation that you represent and any feedback that you provide to us about our services, our website, or other matters.
Sometimes our activities require us to collect sensitive information. For more details, see the section ‘Sensitive information is subject to greater restrictions’, below.
What other information do we collect?
Personal information may be collected by way of forms filled out by individuals (including via online forms), surveys, emails, telephone conversations, online user-generated content and market research, face-to-face meetings and interviews. Where necessary and with your consent, we supplement the information we receive from you with information from third party sources, such as your organisation.
You may in some circumstances have the option of not identifying yourself or using a pseudonym when you deal with us. However, if you choose not to provide the information we need to fulfil your request for a specific product or service or to participate in musical activities we may not be able to provide you with the requested product or service or we may not be able to allow you to participate in our activities.
You can find out more information on how Google uses data when you use Dandenong Ranges Music Council’s sites or apps at www.google.com/policies/privacy/partners/.
How might Dandenong Ranges Music Council use and disclose your personal information?
Dandenong Ranges Music Council may use and disclose your personal information for the primary purpose of collection, or for reasonably expected secondary purposes which are related to the primary purpose, or for purposes to which you have consented, and in other circumstances authorised by the Privacy Act.
Generally, Dandenong Ranges Music Council may use and disclose your personal information for a range of purposes, including to:
Disclosure of personal information to other parties
Dandenong Ranges Music Council may disclose your personal information to third parties such as our members, our professional advisers, our external service providers that provide services to us (such as training, website hosting or cloud storage, distribution of newsletters, other publications developed by Dandenong Ranges Music Council, and market research), other music-related organisations, your school or other organisation, government, statutory or regulatory bodies and other Board members. We may disclose your personal information for the purposes set out above.
We may disclose to the public information concerning the operation of our technical committees, including information about the members of those committees on a trial or other basis where we consider that it is appropriate to do so having regard to our public interest objectives and subject to their consent.
We may also disclose your personal information if it is required or authorised by law, where disclosure is necessary to prevent a threat to life, health or safety, or where we are otherwise permitted by the Privacy Act.
We do not sell or license your personal information to third parties.
Sensitive information is subject to greater restrictions
Some of the information we collect may be ‘sensitive information’, including information or an opinion about an individual's health, racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association or membership of a trade union that is also personal information, among other things.
Dandenong Ranges Music Council may use and disclose your sensitive information for the primary purpose of collection, or for reasonably expected secondary purposes which are directly related to the primary purpose, or for purposes to which you have consented and in other circumstances authorised by the Privacy Act (eg where required or authorised by law to be disclosed, or where disclosure is necessary to prevent a threat to life, health or safety).
Personal information may be included in documents that are identified as In-Confidence such as:
Documents labelled as In-Confidence may be circulated within the committee or to Board.
Security and management of personal information
Dandenong Ranges Music Council will take reasonable steps to protect the personal information we hold from misuse and loss and from unauthorised access, modification or disclosure. The ways we do this include:
If we no longer require your personal information and are not legally required to retain it, Dandenong Ranges Music Council will take reasonable steps to destroy or permanently de-identify the personal information.
Links from our website to other websites
Our website may contain links to third party websites. We do not operate these websites and therefore are not responsible for the collection or handling of personal information by the operators of these websites.
Accessing the information we hold about you
Under the APPs, you may be able to obtain a copy of the personal information that we hold about you. The APPs provide some exceptions to your rights in this regard. To make a request to access this information, please contact us in writing. We will require you to verify your identity and specify what information you require. We may charge a fee to cover the cost of verifying the application and locating, retrieving, reviewing and copying any material requested.
Updating your personal information
We endeavour to ensure that the personal information we hold about you is accurate, complete and up-to-date. Please contact Dandenong Ranges Music Council at the contact address set out below if you believe that the information we hold about you requires correction or is out-of-date.
Sending information overseas
Personal information is sent overseas in limited circumstances, including to:
Updates to this Policy
If you are concerned that we have not complied with your legal rights or applicable privacy laws, you may bring a complaint internally through our complaints process or you may decide to make a formal complaint with the Office of the Australian Information Commissioner (www.oaic.gov.au) (which is the regulator responsible for privacy in Australia).
We will deal with complaints as follows:
Step 1: let us know
Step 2: investigation of complaint
Step 3: contact OAIC
Office of the Australian Information Commissioner (OAIC)
Complaints must be made in writing.
1300 363 992
Director of Compliance
Dandenong Ranges Music Council Limited
PO Box 430, Belgrave VIC 3160
Attention: The Privacy Officer
We will endeavour to respond to all complaints and correspondence promptly.